TOTAL QUALITY MANAGEMENT PRACTICES AND ACADEMIC PERFORMANCE IN PRIVATE SCHOOL EDUCATION: EVIDENCE FROM DAR-E-ARQAM SCHOOLS, PAKISTAN

Abstract

This study examines how these four Total Quality Management (TQM) practices are related to academic performance in Dar-e-Arqam Schools, Pakistan. These practices are leadership commitment, staff involvement, monitoring practices and parent satisfaction. I used a quantitative, cross-sectional correlational design and analysed 437 valid questionnaire responses in RStudio. The results show that all four practices have a positive relationship with academic performance. When I included all four practices in the regression model, staff involvement, monitoring practices and parent satisfaction remained statistically significant. Leadership commitment was positive, but it was not statistically significant in the same model. Parent satisfaction has the largest contribution. Since I collected the data at one point in time and measured academic performance through respondents’ views, these results show relationships and cannot prove cause and effect.