FACTORS AFFECTING STUDENTS’ SATISFACTION REGARDING SEMESTER SYSTEM: A MIXED-METHODS STUDY OF HIGHER EDUCATION IN PAKISTAN

Abstract

This study explores the factors influencing student satisfaction in semester system at Gomal University & its affiliated colleges in Pakistan, employing a mixed-methods approach. Data were collected from 347 students over structured questionnaires and interviews, ensuring a thorough analysis of their perceptions. The quantitative findings reveal moderate satisfaction with curriculum content, classroom management & co-curricular activities but notable dissatisfaction with physical infrastructure and technological support. Thematic analysis of qualitative data highlights challenges such as time management, the need for practical and skills-based learning, fair treatment & improved teacher engagement. In this drive, recommendations include enhancing physical infrastructure, increasing access to updated technological tools, fostering skills-based curricula, and offering flexible course structures, and promoting a respectful and supportive academic environment. This study provides actionable insights for policymakers and educational institutions aiming to optimize the semester system and align it with students’ academic & professional needs, reassuring them of validity of the findings.